DEPARTMENT OF HUMAN SERVICES

DEFUNCT AGENCIES

BUREAU OF HOMELESS SERVICES
Under Family Investment Administration, transferred to Department of Housing and Community Development in July 2017 (Chapter 105, Acts of 2017).

BUREAU OF INFORMATION ANALYSIS
Under Family Investment Administration, merged with Bureau of Systems Development and Management to form Bureau of Systems Modernization and Information Analysis in Jan. 2019.

BUREAU OF LOCAL OPERATIONS
Under Family Investment Administration, renamed Bureau of Employment Operations and Support in June 2011.

BUREAU OF MEDICAL ASSISTANCE OPERATIONS
Under Family Investment Administration, restructured as Bureau of Disability Services in Nov. 2009.

BUREAU OF PLANNING, BUDGET, & PROCUREMENT
Under Family Investment Administration, abolished on July 1, 2002; functions assigned to other bureaus under Office of Work Opportunities.

BUREAU OF POLICY & TRAINING
Under Family Investment Administration, combined with Bureau of Research and Legislation to form Bureau of Policy, Research, and Training in March 2011.

BUREAU OF POLICY & TRAINING
Under Family Investment Administration, split into Office of Policy and Office of Training in Dec. 2019.

BUREAU OF QUALITY CONTROL
Under Family Investment Administration, renamed Bureau of Quality Assurance in June 2011.

BUREAU OF RESEARCH & EVALUATION
Under Family Investment Administration, restructured as Bureau of Research and Legislation, with some functions transferring to Bureau of Local Operations in Nov. 2009.

BUREAU OF RESEARCH & LEGISLATION
Under Family Investment Administration, combined with Bureau of Policy and Training to form Bureau of Policy, Research, and Training in March 2011.

BUREAU OF SYSTEMS DEVELOPMENT & MANAGEMENT
Under Family Investment Administration, merged with Bureau of Information Analysis to form Bureau of Systems Modernization and Information Analysis in Jan. 2019.

BUREAU OF WORK PROGRAMS
Under Family Investment Administration, functions tranferred to Bureau of Local Operations in Nov. 2009.

BUREAU OF WORK PROGRAMS
Under Family Investment Administration, restructured as Bureau of Workforce Development and moved from Office of Special Projects to Executive Director's office in May 2014.

CENTRAL COLLECTION PROJECT MANAGEMENT DIVISION
Under Child-Support Enforcement Administration, reorganized as Contract Management Division in April 2003.

CENTRAL SERVICES
Under Child-Support Enforcement Administration.

CENTRAL SERVICES
Under Social Services Administration, renamed Budget and Central Services in Aug. 1997.

CERTIFIED ADULT RESIDENTIAL ENVIRONMENT PROGRAM
Under Office of Adult and Family Services within Community Services Administration, this unit in March 1997 became part of Home-Based Services.

CHILD & FAMILY SERVICES ADVISORY BOARD
Staff: Carnitra D. White (410) 767-7216; e-mail: cwhite3@dhr.state.md.us

Appointed by Secretary of Human Resources:
Richard E. Paulman, Ed.D., Co-Chair (chosen by Secretary of Human Resources)
Carnitra D. White, Co-Chair (chosen by Secretary of Human Resources)
Steve Baron; Cynthia Bellamy; Michael Berman; Stephen K. Berry; Rebecca B. Bridgett, Ed.D.; Paul Brylske; James Cartwright; Barbara Cephas-Dorsey; Charles E. Coger, D.D.; Charles R. Cooper; Elaine Cornick; Peggy DeCarlis; Carl DeLorenzo; Judith Eveland; Carolyn Finney; John Gallagher; Hope G. Gary, Esq.; Sharon A. Hargrove; Linda M. Heisner; Marsha Howes; Norman Jones; Kevin Keegan; Marcia Kennai; Vincent Kilduff; Philip King; Agnes Leshner; Samuel Macer; Doris Mason; James P. McComb; William D. McDonnell; Earlene Merrill; Ruth Milliken; Barbara M. Peart; Stephanie J. Pettaway; Nicholas J. Ricciuti; Roberto (Tito) Rodriquez; Kokiea Samuel; Thelma Savage; Jane Smith; Maria Tillman; Gloria J. Valentine; Martina Washington; Tracy Watkins-Tribbitt; Margaret Williams; Judith C. Wilson; Winifred Y. Wilson; James B. Witherspoon.

Child and Family Services Advisory Board was established by Department of Human Resources in Nov. 2005.

Board identified challenges facing Maryland's child welfare system; and, providing insight and expertise from various perspectives, presented possible strategies to meet challenges. Board worked to develop and implement Program Improvement Plan as required by federal Department of Health and Human Services.

Board members represented local departments of social services; local government; State and local agencies that administer federal programs for children, such as Head Start; as well as public and private nonprofit community-based organizations; birth, adoptive and foster parents; professional and advocacy organizations; and youths in foster care.

Last met in March 2008

CHILD CARE ADMINISTRATION
Transferred to Division of Early Childhood Development in State Department of Education, and renamed Office of Child Care Services in July 2005 (Chapter 585, Acts of 2005).

CHILD CARE ADMINISTRATION ADVISORY COUNCIL
Restructured as Early Childhood Development Advisory Council, and transferred to State Department of Education in July 2005 (Chapter 585, Acts of 2005).

CHILD PROTECTIVE SERVICES
Under Social Services Administration, merged with Family Services to form In-Home Services in 1997.

CHILD WELFARE ORGANIZATIONAL DEVELOPMENT & TRAINING
Under Social Services Administration,

CHILD WELFARE PRACTICE & POLICY
Under Social Services Administration, restructured as Foster Care Policy and Practice in Dec. 2015.

CHILD WELFARE TRAINING ACADEMY
Under Social Services Administration, Child Welfare Training Academy was established by Department in March 2006 to ensure highest quality training for child welfare workers, managers, supervisors, foster parents, and other providers of care to children.

CHILD-SUPPORT ENFORCEMENT ADMINISTRATION
Under Programs, renamed the Child Support Administration in July 2017 (Chapter 205, Acts of 2017).

CLIENT INFORMATION SYSTEM
Under Office of Information Management, renamed Department of Human Resources Information Systems Center in Sept. 1999.

COLLECTION PROGRAMS & INITIATIVES DIVISION
Under Child Support Enforcement Administration, functions absorbed into Technical Assistance Division in 1999.

COMMISSION ON INDIAN AFFAIRS
In July 2008, transferred to Governor's Office of Community Initiatives (Chapter 521, Acts of 2008).

COMMUNITY SERVICES ADMINISTRATION
Created by Executive Order in 1964, Community Services Administration began as Maryland Office of Economic Opportunity. Office was established by statute in 1965 (Chapter 306, Acts of 1965) and renamed Maryland Office of Community Services in 1979 (Chapter 50, Acts of 1979). By Executive Order, Community Programs Administration merged with Office in 1982. Office became Community Services Administration in 1984 (Chapter 196, Acts of 1984).

Poor, disadvantaged, disabled, and others in need were served by Community Services Administration. Programs included adult services, energy assistance, homeless services, legal services, refugee and immigrant services, and services to families and victims of crime.

Abolished in April 2008, and functions reassigned (Chapter 116, Acts of 2008).

CRIME VICTIMS ASSISTANCE PROGRAM
Formerly under Family Investment Administration, transferred to Governor's Office of Crime Control and Prevention in July 2011 (Chapter 356, Acts of 2011).

CUSTOMER CARE CENTER
Under Family Investment Administration, transferred to Baltimore City Department of Social Services in May 2012.

DEPARTMENT OF HUMAN RESOURCES
Renamed Department of Human Services in July 2017 (Chapter 205, Acts of 2017).

DIRECT SERVICES
Under Child-Support Enforcement Administration.

DISABILITY MANAGEMENT OPERATIONS
Under Family Investment Administration, reorganized as Medical Assistance Operations in 1998.

DIVISION OF INNOVATION
Under Planning, Legislation, and Innovation, disbanded in 1996.

DIVISION OF PLANNING
Under Planning, Legislation, and Innovation, disbanded in 1996.

DIVISION OF POLICY & REGULATIONS
Under Family Investment Administration, functions dispersed to Bureau of Research and Legislation, and Bureau of Policy and Training in Sept. 1998.

DIVISION OF PROGRAM & SYSTEMS SUPPORT
Under Family Investment Administration, renamed Bureau of Systems Development and Management in Sept. 1998.

DIVISION OF TRAINING & STAFF DEVELOPMENT
Under Family Investment Administration, functions absorbed by Bureau of Policy and Training in Sept. 1998.

DOMESTIC VIOLENCE PROGRAM
Under Office of Grants Management, Program began as a model shelter in 1971.

This program aided victims of abuse and their children who must leave home to safeguard their lives and welfare. Through a network of community organizations, it offered safe, temporary shelter or help in finding shelter, legal and therapeutic counseling, information, and referral for victim; and rehabilitation for the abuser (Code Family Law Article, secs. 4-513 through 4-516).

Tranferred to Governor's Office of Crime Control and Prevention in July 2011 (Chapter 356, Acts of 2011).

FAMILY SERVICES
Under Social Services Administration, merged with Child Protective Services in 1997 to form In-Home Services.

FATHERHOOD PROGRAMS
Under Child-Support Enforcement Administration.

FOSTER CARE POLICY & PRACTICE
Under Social Services Administration,

GOVERNOR'S ADVISORY BOARD ON HOMELESSNESS
[ADVISORY BOARD OF THE SHELTER, NUTRITION, & SERVICE PROGRAM FOR HOMELESS INDIVIDUALS & FAMILIES]
Staff: Shirlene Carr (410) 767-7328; e-mail: shirlene.carr@maryland.gov

Appointed by Governor to 2-year terms:
Marjorie Bennett, Chair (chosen by Board), 2003

Jill Moss Greenberg; Brian I. Held; Marilyn Kresky-Wolff; five vacancies. Terms expire 2002.

Gloria L. Brown; Margaret I. Diem; four vacancies. Terms expire 2003.

Authorized in 1984, Advisory Board of the Shelter, Nutrition, and Service Program for Homeless Individuals and Families became known by 1988 as Governor's Advisory Board on Homelessness (Chapter 777, Acts of 1984). Board advised Department and Governor on planning, policy, and regulations.

Appointed by Governor, Board consisted of sixteen members who served two-year terms (Code Human Services Article, secs. 6-421 through 6-425).

Repealed effective July 2014 (Chapter 341, Acts of 2014).

GOVERNOR'S COMMISSION ON ASIAN-PACIFIC AMERICAN AFFAIRS
In Sept. 2007, transferred to Governor's Office of Community Initiatives (Executive Order 01.01.2007.18).

GOVERNOR'S COMMISSION ON HISPANIC AFFAIRS
In Sept. 2007, transferred to Governor's Office of Community Initiatives (Executive Order 01.01.2007.18; Executive Order 01.01.2007.21).

GOVERNOR'S COUNCIL ON THE STATUS OF GIRLS
In June 2000, Governor established Governor's Council on the Status of Girls within Maryland Commission for Women (Executive Order 01.01.2000.11; Executive Order 01.01.2000.23).

For Maryland girls, Council identified what obstructions keep them from realizing their full potential and what resources were available to meet their needs. Council recommended changes through legislation, policy, or procedure; and advised State agencies on how to implement such changes to benefit Maryland's girls. Council also set up a reporting system to see how State laws and policies affect Maryland girls.

Council consisted of up to nineteen members. Up to eight of these were appointed by Governor, who also named two youth members. Other members represented State agencies.

Abolished on Sept. 5, 2003 (Executive Order 01.01.2003.29).

HOMELESS SERVICES
Under Community Services Administration, renamed Shelter, Nutrition, and Service Program in 1998.

HOMELESS WOMEN - CRISIS SHELTER HOME PROGRAM
Under Bureau of Homeless Services, transferred to Department of Housing and Community Development in July 2017 (Chapter 105, Acts of 2017).

Began in 1980 with legislation to establish a model crisis shelter for homeless women. For them, Program provided temporary housing. Clients were counseled on ways to set personal goals and overcome obstacles to employment, such as illiteracy, health problems, or substance abuse.

IN-HOME AIDE SERVICES
Under Office of Adult and Family Services within Community Services Administration, this unit in March 1997 became part of Home-Based Services.

IN-HOME SERVICES
Under Social Services Administration,

INTERNAL ASSESSMENT DIVISION
Under Child-Support Enforcement Administration, renamed Audit Division in April 2003.

LEGISLATIVE & PROGRAM COORDINATION
Legislative and Program Coordination began in 2000. It coordinated activities for attorneys working in local child support enforcement offices and established a database of cases for them. Also, federal and State legislation were monitored and analyzed by this office.

Under Child-Support Enforcement Administration, abolished in July 2003 due to budgetary constraints.

MANAGEMENT & SPECIAL SERVICES
Under Social Services Administration, Management and Special Services started in 1980 as Office of Administrative Support Services. It was renamed Office of Executive Management and Support Services in 1991. As Office of Administrative Services in 1996, it assumed functions of former Office of Child-Placement. In Aug. 1997, it became Office of Management Services, and in August 2007 reorganized as Management and Special Services.

To support operation of Department programs, Management and Special Services worked through Budget and Central Services; Contracts and Monitoring; and Quality Assurance. In 2011, Budget and Central Services moved directly under the Executive Director. Other functions restructured under Operations.

MARYLAND ADOPTION RESOURCE EXCHANGE
Under Social Services Administration, Maryland Adoption Resource Exchange formed during 1960s to register and match children with adoptive families.

Discontinued in 2014; function contracted out to Adoption Exchange Association.

MARYLAND ADVISORY COUNCIL FOR NEW AMERICANS
Maryland Advisory Council for New Americans started as Maryland Refugee Advisory Council in 1980. In 1994, Council received its present name (Executive Order 01.01.1994.26).

Council assisted Maryland Office for New Americans in carrying out its mandates and identifying problems and needs of new Americans living in Maryland.

In Dec. 2008, Council was superceded by Maryland Council for New Americans (Executive Order 01.01.2008.18).

MARYLAND CAREGIVERS SUPPORT COORDINATING COUNCIL
Under Social Services Administration, restructured as Maryland Commission on Caregiving in Oct. 2017 (Chapters 67 & 68, Acts of 2017).

MARYLAND OFFICE FOR NEW AMERICANS
Under Family Investment Administration, renamed Maryland Office for Refugees and Asylees in Dec. 2008 (Executive Order 01.01.2008.18).

OFFICE OF ADMINISTRATIVE SERVICES
Under Family Investment Administration, renamed Office of Administrative Services and Quality Control in Sept. 1998.

OFFICE OF ADMINISTRATIVE SERVICES
Under Office of Secretary, renamed Office of Administrative Operations in Dec. 2003.

OFFICE OF ADMINISTRATIVE SERVICES
Under Social Services Administration, renamed Office of Management Services in Aug. 1997.

OFFICE OF ADMINISTRATIVE SERVICES & CONTINUOUS IMPROVEMENT
Under Family Investment Administration, reorganized as Office of Operations in July 2004.

OFFICE OF ADMINISTRATIVE SERVICES & QUALITY CONTROL
Under Family Investment Administration, renamed Office of Administrative Services and Continuous Improvement in Oct. 1998.

OFFICE OF ADULT & FAMILY SERVICES
Under Community Services Administration, renamed Office of Adult Services in Jan. 1999.

OFFICE OF ASIAN-PACIFIC AMERICAN AFFAIRS
In Sept. 2007, transferred to Governor's Office of Community Initiatives (Executive Order 01.01.2007.18).

OFFICE OF AUTOMATION
Under Social Services Administration, moved to Office of Technology for Human Services and renamed Maryland Children's Electronic Social Services Information Exchange (MD CHESSIE) Project Office in Feb. 2001.

OFFICE OF CENTRAL COLLECTIONS & DISBURSEMENT
Under Child Support Enforcement Administration, renamed Office of Collection Management in 2000.

OFFICE OF CHILD CARE SUBSIDY
Under Deputy Secretary for Programs, and formerly under Child Care Administration, transferred to Division of Early Childhood Development within State Department of Education, in July 2006.

OFFICE OF CHILD-PLACEMENT RESOURCES
Under Social Services Administration, in 1996, functions reassigned to Office of Administrative Services.

OFFICE OF CHILDREN & FAMILY SERVICES
Under Social Services Administration, reorganized as Child Welfare Practice and Policy in Aug. 2007.

OFFICE OF COLLECTION MANAGEMENT
Under Child-Support Enforcement Administration, renamed Office of Central Collections and Disbursement in 1999.

In 1981, the Office of Collection Management originated as the Office of Central Operations, overseeing intercept programs. The Office of Policy and Central Operations assumed that oversight in 1991. By reorganization in 1992, the Office of Intercepts and Adjustments was created and the Office of Program Initiatives formed in 1992 to assume duties formerly administered by the Office of Program Development and Management, and the Office of Policy and Central Operations. In 1996, the Office of Program Initiatives merged with the Office of Intercepts and Adjustments to become the Office of Collections Management. In 1999, it became the Office of Central Collections and Disbursement, and in 2000 returned to Office of Collection Management.

Office developed child-support enforcement policy, legislation, and regulations; planned program initiatives; interpreted policy and conducted training on new policy and procedures; and coordinated its work with the Deputy Secretary for Planning. The Office also intercepted State and federal tax returns, unemployment benefits, and lottery winnings in order to deduct child support. In addition, the Office monitored the collection by local agencies of child-support overpayments.

OFFICE OF COMMUNITY & VOLUNTEER SERVICES
Disbanded in Jan. 2003.

OFFICE OF COMMUNITY INITIATIVES
Functions assumed by Office of Grants Management in April 2008.

OFFICE OF COMMUNITY SERVICES
Formerly under Family Investment Administration, Office of Community Services began in July 2012 as Office of Special Projects under Department of Human Resources. Beginning in June 2015, Office of Special Projects had been responsible for Maryland Office for Refugees and Asylees, and three bureaus: Healthcare Initiatives; Homeless Services; and Special Grants.

Created by Family Investment Administration to oversee Bureau of Grants Management and Bureau of Work Programs, in July 2016, Office of Special Projects was restructured as Office of Community Services, a unit of Office of Programs.

With its July 2016 restructuring, Office of Community Services oversaw Office of Home Energy Programs, and two bureaus: Homeless Services, and Special Grants. In July 2017, Bureau of Homeless Services transferred to Department of Housing and Community Development (Chapter 105, Acts of 2017).

OFFICE OF CONSTITUENT SERVICES
Disbanded in Jan. 2003.

OFFICE OF CORPORATE & COMMUNITY AFFAIRS
Renamed Office of Corporate and Community Services in March 1999.

OFFICE OF CORPORATE & COMMUNITY SERVICES
Reorganized as Office of Corporate Services in Jan. 2000.

OFFICE OF CORPORATE SERVICES
Disbanded in Jan. 2003.

OFFICE OF CUSTOMER SERVICE & PRIVATIZATION
Under Child Support Enforcement Administration, reformed as Privatization Project.

OFFICE OF EQUAL OPPORTUNITY
Under Operations, renamed Office of Employment and Program Equity in Jan. 1999.

OFFICE OF EXECUTIVE MANAGEMENT & SUPPORT SERVICES
Under Social Services Administration, renamed Office of Administrative Services in 1996.

OFFICE OF FEDERAL FUNDING INITIATIVES
Under Social Services Administration, Office functions were transferred in 1996 to Office of Research, Special Projects, Planning, and Legislation.

OFFICE OF FIELD SUPPORT SERVICES
Under Child-Support Enforcement Administration, reorganized as Office of Local Services in April 2003.

OFFICE OF GOVERNMENT, CORPORATE & COMMUNITY AFFAIRS
Under Office of Secretary, restructured as Office of Government Affairs in Sept. 2013.

OFFICE OF GRANTS MANAGEMENT
Under Deputy Secretary for Programs, renamed Bureau of Grants Management and transferred to Family Investment Administration in July 2012.

OFFICE OF INFORMATION MANAGEMENT
Under Office of Technology for Human Services, functions assumed by other units in Feb. 2006.

OFFICE OF INTERCEPTS & ADJUSTMENTS
Under Child-Support Enforcement Administration, merged in 1996 with Office of Program Initiatives to form Office of Collections Management.

OFFICE OF INTERSTATE OPERATIONS
Under Child-Support Enforcement Administration, merged in 1996 with Office of Service Delivery to form Interstate and Local Services Division under Office of Local Services.

OFFICE OF LEGISLATION
In Sept. 2005, restructured as Office of Government, Corporate and Community Affairs.

OFFICE OF LOCAL SERVICES
Under Child Support Enforcement Administration, reorganized in 2000 as Office of Systems Support.

OFFICE OF MANAGEMENT SERVICES
Under Social Services Administration, reorganized as Management and Special Services in Aug. 2007.

OFFICE OF MODERNIZATION
Under Office of Secretary, renamed Maryland Total Human Services Information Network (MD THINK) in March 2017.

OFFICE OF PERSONAL ASSISTANCE SERVICES
Under Community Services Administration, transferred to Department of Disabilities in July 2005 (Chapter 439, Acts of 2005).

OFFICE OF PERSONNEL
Under Operations, renamed Office of Human Resource Development and Training in 1996.

OFFICE OF PLANNING & ADMINISTRATION
Under Child Support Enforcement Administration, renamed Planning and Policy.

OFFICE OF PLANNING & PERFORMANCE
Under Office of Secretary, reorganized as Office of Policy and Planning in May 2012.

OFFICE OF PLANNING & PERFORMANCE
Under Office of Secretary, Office of Planning and Performance originally began. In May 2012, it reorganized as Office of Policy and Planning, and in Dec. 2013 was restructured as Office of Policy and Program Management. In April 2015, Office became Office of Policy and Performance, and in July 2015, reverted to its original name. In Jan. 2016, restructured as Strategy and Administration.

OFFICE OF PLANNING & PROJECTS MANAGEMENT
Under Social Services Administration, renamed Office of Research, Special Projects, Planning, and Legislation in 1996.

OFFICE OF POLICY, RESEARCH, & SYSTEMS
Under Family Investment Administration, reorganized as Office of Programs in July 2004.

OFFICE OF POLICY ADMINISTRATION
Under Family Investment Administration, reorganized as Office of Policy, Research, and Systems in 1998.

OFFICE OF POLICY & PROGRAM MANAGEMENT
Under Office of Secretary, renamed Office of Policy and Performance in April 2015.

OFFICE OF POLICY & PLANNING
Under Office of Secretary, restructured as Office of Policy and Program Management in Dec. 2013.

OFFICE OF PROGRAM INITIATIVES
Under Child-Support Enforcement Administration, reorganized in 1996 as Collection Programs and Initiatives Division under Office of Collections Management.

OFFICE OF PROGRAM INNOVATION
Under Family Investment Administration, functions assumed by Office of Policy Administration in Oct. 1996.

OFFICE OF PROGRAM REVIEW & MONITORING
Under Social Services Administration, Office functions transferred in 1996 to Office of Research, Special Projects, Planning, and Legislation.

OFFICE OF PROJECT INDEPENDENCE MANAGEMENT
Formerly under Deputy Secretary for Programs and Local Operations, reorganized as Office of Work Opportunities and placed under Family Investment Administration in 1996.

OFFICE OF PUBLIC INFORMATION
Renamed Office of Public Relations in March 1997.

OFFICE OF PUBLIC RELATIONS
Renamed Office of Communications in May 1999.

OFFICE OF QUALITY ASSURANCE
Under Family Investment Administration, restructured as Bureau of Continuous Improvement in Sept. 1998.

OFFICE OF RESEARCH, SPECIAL PROJECTS, PLANNING, & LEGISLATION
Under Social Services Administration, renamed Office of Special Services in Aug. 1997.

OFFICE OF RESOURCE DEVELOPMENT & VOLUNTEER COMMUNITY INITIATIVES
In March 1999, renamed Office of Community and Volunteer Services.

OFFICE OF SERVICE DELIVERY
Under Child-Support Enforcement Administration, merged in 1996 with Office of Interstate Operations to form Interstate and Local Services Division under Office of Local Services.

OFFICE OF SPECIAL PROJECTS
Under Family Investment Administration, restructured as Office of Community Services in July 2016.

OFFICE OF SPECIAL SERVICES
Under Social Services Administration, reorganized as Management and Special Services in Aug. 2007.

OFFICE OF SUBSTANCE ABUSE INITIATIVES
Office of Substance Abuse Initiatives formed in 2001 to develop and implement substance abuse programs for parents and children receiving services under Social Services Administration. With Department of Health and Mental Hygiene, Office provided screening for alcohol and other drug abuse to clients of Administration, assessed their needs, and referred them to substance abuse treatment programs.

Under Social Services Administration, Office ceased to exist due to budget constraints in 2003.

OFFICE OF SYSTEMS SUPPORT
Under Child-Support Enforcement Administration, Office of Systems Support started as Office of Interstate Operations. That office merged with Office of Service Delivery in 1996 to form Office of Local Services, which became Office of Systems Support in 2000. Office of Systems Support was made part of Child Support Administration in 2017.

Under Office of Systems Support were four units: Computer Information Services, Document Generation, Functional Analysis, and Interstate Services.

In 2007, functions dispersed to Support Services.

OFFICE OF TRANSITIONAL SERVICES
Created in 1997, Office of Transitional Services worked to end hunger and homelessness in Maryland by providing food, emergency shelter, and transitional shelter (Code Human Services Article, secs. 6-401 through 6-406).

In April 2008, functions transferred to Office of Grants Management.

OFFICE OF VICTIM SERVICES
In 1983, Office of Victim Services was created as Women's Services Program by Department and Community Services Administration. Renamed Women's Advocacy Program in 1991, it became Women's Services in 1992, and Office of Victim Services in 1999. Office coordinated help for displaced homemakers, homeless women, and victims of domestic violence and other violent crimes.

In April 2008, functions transferred to Office of Grants Management.

OFFICE OF VOLUNTEER & COMMUNITY SERVICES
Renamed in 2000 as Office of Community and Volunteer Services.

OFFICE OF WORK OPPORTUNITIES
In July 1989, Office of Work Opportunities began as a federally mandated program called Project Independence. Project was a work and training program for welfare recipients. With Department of Business and Economic Development and State Department of Education, it sought to move clients from welfare dependency to economic self-sufficiency through education, skills training, work-related activities, support services, and job placement. Formerly under Deputy Secretary for Programs and Local Operations, Office of Project Independence Management reorganized as Office of Work Opportunities under Family Investment Administration in 1996. Renamed Office of Work Opportunities and Field Operations in Oct. 1996, it again became Office of Work Opportunities in Sept. 1998.

Due to budgetary cuts, disbanded in July 2004.

OFFICE OF WORK OPPORTUNITIES & FIELD OPERATIONS
Under Family Investment Administration, renamed Office of Work Opportunities in Sept. 1998.

OPERATIONS
In Oct. 2003, units assigned to Deputy Secretary for Operations were reassigned.

OPERATIONS
Under Child-Support Enforcement Administration, restructured as Support Services in Aug. 2007.

OPERATIONS & LOCAL DIRECTORS
In March 2007, oversight of local departments and directors transferred to Programs.

OUT-OF-HOME SERVICES: FOSTER CARE
Under Social Services Administration, renamed Out-of-Home Placement Services: Foster Care in 1999.

PERMANENCY SERVICES
Under Social Services Administration, renamed Placement and Permanency in 2016.

PLACEMENT SERVICES & INTERAGENCY INITIATIVES
In August 2007, Resource Development, Placement and Support Services organized under Programs to develop community and residential resources for children and families in Maryland's child welfare system. In October 2014, it was restructured as Placement Services and Interagency Initiatives.

Formerly units for Placement and Support Services, and Resource Development and Retention were overseen by this office.

PLANNING
Planning was created in 1995 as Planning, Legislation, and Innovation and reorganized as Planning in February 1998. This office made policy, designed programs, and developed initiatives. The Deputy Secretary formulated social welfare policy and promulgated regulations reflecting new laws. The Deputy Secretary found alternative funding sources for programs; did strategic planning for the Department; and acted for the Secretary at administrative hearings and appeals.

In Dec. 2003, Planning was abolished, and its oversight for Administrative Services (now Administrative Operations), and Human Resource Development and Training was reassigned to the Chief of Staff.

PLANNING, LEGISLATION, & INNOVATION
In Feb. 1998, reorganized as Planning.

PLANNING & LOCAL SERVICES
Under Child-Support Enforcement Administration.

POLICY, PROGRAM DEVELOPMENT, & TRAINING DIVISION
Under Child-Support Enforcement Administration, functions reassigned within Office of Policy and Training in April 2003.

POLICY, REGULATION, LEGISLATION, & PROGRAM TRAINING
Under Child Support Administration, phased out in Oct. 2016.

PRIVATIZATION PROJECT
Authorization for Project expired Oct. 31, 2002.

PROGRAMS
Under Social Services Administration, renamed Programs and Outcomes Improvement.

PROGRAMS & OPERATIONS
Renamed Programs in Dec. 1998.

QUALITY ASSURANCE, RESEARCH, & EVALUATION
Under Social Services Administration, renamed Data, Research, and Evaluation in July 2018.

QUALITY REVIEW
Under Child-Support Enforcement Administration, renamed Quality Assurance.

RAPE CRISIS PROGRAM
Established in 1983, the Rape Crisis Program became part of Women's Services in 1992, was placed under the Office of Victim Services in Dec. 1999, and moved to Office of Grants Management in April 2008.

Program gave specialized support to victims of rape and sexual assault. Community organizations provided telephone hotlines, counseling, and medical and legal help. To decrease incidence of rape and sexual assault, Program funded presentations to community groups, and distributed information through billboards, pamphlets, and radio and television public service announcements.

Transferred to Governor's Office of Crime Control and Prevention in July 2011 (Chapter 356, Acts of 2011).

RESOURCE DEVELOPMENT, PLACEMENT & SUPPORT SERVICES
Under Social Services Administration, restructured as Placement Support and Interagency Initiatives in Oct. 2014.

RESPITE CARE PROGRAM
Under Office of Adult and Family Services within Community Services Administration, became part of Home-Based Services in March 1997.

SHELTER, NUTRITION, & SERVICE PROGRAM
Within the Community Services Administration, Governor created Homeless Services Program in 1984 (Chapter 777, Acts of 1984). From 1998 to 2014, it was known as Shelter, Nutrition, and Service Program.

Program provided shelter, food, and services to homeless people (Code Human Services Article, secs. 6-417 through 6-428). Using federal grants and some State general funds, Program also counseled the homeless on housing, managed aftercare in several jurisdictions, and oversaw programs for housing the homeless and preventing eviction.

Abolished July, 1 2014 (Chapter 341, Acts of 2014).

SOCIAL SERVICES TO ADULTS
Under Office of Adult and Family Services within Community Services Administration, incorporated into Community-Based Services in March 1997.

SUPPORT SERVICES
Under Child-Support Enforcement Administration, reorganized as Operations.

WELFARE REFORM OFFICE
Under Family Investment Administration, completed its work in Oct. 1996.

WOMEN'S SERVICES
Under Community Services Administration, renamed Office of Victim Services in Dec. 1999.

Maryland Constitutional Offices & Agencies
Maryland Departments
Maryland Independent Agencies
Maryland Executive Commissions, Committees, Task Forces, & Advisory Boards
Maryland Universities & Colleges
Maryland Counties
Maryland Municipalities
Maryland at a Glance

Maryland Manual On-Line

Search the Manual
e-mail: mdmanual@mdarchives.state.md.us

© Copyright Maryland State Archives